SpaGlo Privacy Policy
Effective Date: [Insert Launch Date]
SpaGlo Beauty LLC (“SpaGlo,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.spaglo.com, make a purchase, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, billing and shipping address, phone number, and payment details when you place an order.
- Account Information: Login credentials if you create an account.
- Transaction Information: Order history, payment confirmations, returns, or exchanges.
- Technical Data: IP address, browser type, device identifiers, and cookies that help us improve site performance.
- Marketing & Communication Preferences: Your subscription choices for newsletters, promotions, or offers.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders (including shipping, returns, and customer support).
- Communicate with you about your order, promotions, or product updates.
- Improve our website, services, and customer experience.
- Comply with legal, tax, and accounting requirements.
- Send marketing emails, if you have opted in (you can unsubscribe at any time).
3. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences and improve site performance.
- Analyze traffic and browsing behavior.
- Deliver relevant advertising on social media and other platforms.
You can manage cookie preferences through your browser settings.
4. Sharing Your Information
We do not sell your personal information. We may share data only with:
- Service Providers: Payment processors, shipping partners, email marketing platforms, and analytics providers (e.g., Shopify, PayPal, Klaviyo/Mailchimp, Google Analytics).
- Legal Obligations: If required to comply with law, legal process, or to protect SpaGlo’s rights.
5. Data Security
We use industry-standard encryption (SSL) and secure servers to protect your information. While no method is 100% secure, we maintain safeguards to reduce risks of unauthorized access, misuse, or disclosure.
6. Your Privacy Rights
Depending on your location, you may have rights under GDPR, CCPA, or similar laws, including:
- Accessing the personal data we hold about you.
- Requesting corrections or deletion of your data.
- Opting out of marketing communications.
- Requesting a copy of your data in a portable format.
To exercise your rights, contact us at customerservice@spaglo.com.
7. Data Retention
We keep your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect information from them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date.”
11. Contact Us
SpaGlo Beauty LLC
500 Lafayette Avenue
Hawthorne, NJ 07506, USA
Email: customerservice@spaglo.com